International Shipping
Taxes & Duty -
When the goods land in your country you may be required to pay Duties and Tax. Either your country customs or local TNT / DHL office will call you to collect any outstanding Duty and Taxes. In addition to the duty and taxes, you may be required to pay a small customs clearance fee to DHL. This fee is less than $5. Most international orders get through without incurring additional costs but some don't. This is out of the control of Ay Up Lighting Systems. Your parcel will be packaged in standard satchels, will not travel with an Ay Up Invoice and be labelled - Bike Torch.
If there are additional charges they can be paid by Credit Card over the phone.
NOTE: Duty, taxes and clearance fees vary for each country. If you are unsure if any tax etc will be charged contact your customs office first.
The Commodity Code for our products is 8512 1000 and is classed as Lighting or visual signalling equipment of a kind used on bicycles. Always quote this number when you speak to your customs office You can check out the details here
For the USA, no duty or sales tax is collected
Kit weights
V Twin Sports Kit = 1500 Grams
V 4 Adventure Kit = 2000 Grams
V 8 Explorer Kit = 3000 Grams
For parts weights see here
| Zone |
0-500 GRAMS |
501-2200 GRAMS |
2201-5000 GRAMS |
>5001 GRAMS |
| AUSTRALIA |
Approx $10.68 USD |
Approx $16.02 USD |
Approx $26.71 USD |
Approx $0.00 USD |
| NZ & ASIA |
Approx $21.36 USD |
Approx $37.39 USD |
Approx $48.07 USD |
Approx $0.00 USD |
| UK |
Approx $21.36 USD |
Approx $48.07 USD |
Approx $58.75 USD |
Approx $0.00 USD |
| EU |
Approx $21.36 USD |
Approx $48.07 USD |
Approx $58.75 USD |
Approx $0.00 USD |
| USA |
Approx $21.36 USD |
Approx $48.07 USD |
Approx $58.75 USD |
Approx $0.00 USD |
| CANADA |
Approx $21.36 USD |
Approx $48.07 USD |
Approx $58.75 USD |
Approx $0.00 USD |
| REST OF WORLD |
Approx $21.36 USD |
Approx $48.07 USD |
Approx $58.75 USD |
Approx $0.00 USD |
We use DHL & TNT shipping and the shipping cost includes insurance for the full replacement cost of the goods should they become lost or damaged in transit. This service is fully trackable anywhere in the world. We can consolidate orders which would result in cheaper shipping, only one Customs Clearance Fee, if any and can be shipped in kits of 5 per box. Email in to us for exact pricing.
NOTE : Please ship your goods to an address where there will be someone to sign for the shipment. International Express is a door to door service. If there is no one home then you will need to arrange pickup or another drop off date. International shipping to a P.O. Box is NOT possible sorry.
When you order you will receive an email from us confirming your order has been placed. If you do not then your payment did not go through and your order would not be in our system. Only paid orders come through to us.
Once we have processed your order we will send an email to you detailing the shipping / tracking number.
NOTE: Emails listing REGULAR POST as the shipping method do not have a tracking number
Using the link below you can track your parcel to anywhere in the world. Usual shipping time is 4 - 7 business days. If you do not receive your order after 10 working days from receipt of your tracking number, contact us at enquiries@ayup-lights.com
To track your parcel, click on their icon below
