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Warranty

Ay Up warranty on all batteries, chargers and parts is valid for 12 months from time of purchase against factory defects or / and assembly. Lightsets come with a 5 year replacement warranty and all parts are warranted against factory defects or / and assembly. This is a no quibble replacement guarantee and is covered worldwide. Depending where you are in the world it could take from 1 to 5 days to replace your goods.

Should a warranty issue arise simply fill out the electronic form below, hit submit and we will contact you ASAP with information on what will happen next.

Note: Warranty is not transferable

E-Mail Address
Enter your e-mail.

Full Name
First and Last Names.

Address
Street Address

Suburb
Enter a suburb name

Postcode
Enter a 4 digit postcode

City / Town
Enter a city / town

State
Enter a state

Country
Select a country

Home Phone
Home phone number

Work Phone
Work phone number

Mobile Phone
Mobile phone number

Sale Number
Enter the sale/order number

Claim Details
Indicate which items are faulty

Battery

Charger

AC Adaptor

12V Adaptor

Light

Pouch

I hereby declare that the information given is true and correct to the best of my knowledge and belief and I have complied with all the conditions of warranty. I consent to Ay Up Lighting Systems using the personal information I have provided on this form for the purpose of processing my claim. I understand that if I choose not to provide the required details, this is my choice, however, my claim may not be able to be processed.

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Warranty

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